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ZephyrPush
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ZephyrPush

Help & Support

API Keys

Manage your API keys and generate new ones for your applications.

Go to Integration

Analytics

Monitor your message usage, channels, and performance metrics.

View Analytics

Billing

Manage your subscription, view invoices, and upgrade your plan.

Billing Settings

Need Developer Documentation?

Access comprehensive API documentation, code examples, and integration guides.

View Documentation

Troubleshooting

Connection Issues

If you're having trouble connecting to WebSocket channels, try these steps:

  • Verify your API key is correct and active
  • Check that your channel name follows the naming rules
  • Ensure you're using the correct WebSocket URL (wss://)
  • Test your connection using the Integration page

Rate Limiting

If you're hitting rate limits, consider these solutions:

  • Implement message batching to reduce API calls
  • Upgrade to a Pro or Enterprise plan for higher limits
  • Optimize your message publishing frequency
  • Monitor your usage in the Analytics dashboard

Account Issues

For account-related problems:

  • Check your subscription status in Billing
  • Regenerate your API key if compromised
  • Contact support for account recovery
  • Review your usage limits and billing history

Contact Support

Technical Support

Need help with integration or troubleshooting? Our technical support team is here to help.

Email Support

Enterprise Support

Enterprise customers get priority support, dedicated account management, and custom integrations.

Enterprise Support